MASSEUSE Siti Satuyah heard a loud crash on Thursday evening from inside the spa where she worked, and spun around to see a woman rolling off the back of a BMW parked at the spa's doorstep and onto the road, her face bloodied.

Horrified, Ms Satuyah, 34, ran out and carried the injured woman indoors as other onlookers frantically called the police and emergency services.

Neighbours later told The Straits Times that the woman was a tenant in the apartment right above the spa, located along a row of shophouses in Bukit Timah Road, near Sixth Avenue.

She appeared to have fallen from her second-storey balcony onto the BMW parked beneath, smashing the rear windshield.

Ms Satuyah said the woman was still responsive when she attended to her, and could mumble weakly even as blood ran down her neck and chest.

Though her neighbours did not know her name, they said she had moved into the apartment with a bald male partner looking to be in his 30s about two months ago.

They had seen her in the car several times, leading them to believe that she had somehow fallen onto her own car.

In a statement, the police said they received a call on Thursday at 5.17pm requesting assistance at 783, Bukit Timah Road. They found an injured Chinese woman in her 20s who was taken semi- conscious to the National University Hospital.

Ms Satuyah said the woman's male partner had rushed downstairs after the fall and accompanied her to the hospital.

Other onlookers said she was carried away on a stretcher with her neck in a brace.

Her partner told Lianhe Wanbao that she fell while she was trying to retrieve her mobile phone.

When The Straits Times visited the woman's apartment yesterday, it appeared to be empty.

Police investigations are ongoing and a spokesman said the non-fatal incident was "likely to have been an accident".

HOE PEI SHAN