Taxi firm HDT continues offering fixed pay despite hiccups

Some cabbies flee with takings, underperform and game fare meter, but HDT to keep scheme

Mr James Ng said the firm has hired dedicated staff to track the drivers' performance and revenues more closely.
Mr James Ng said the firm has hired dedicated staff to track the drivers' performance and revenues more closely. ST PHOTO: CHEW SENG KIM

An industry-bucking employment scheme for taxi drivers which started in October has hit a few bumps in the road, with cabbies misappropriating fare revenues and underperforming, The Sunday Times has learnt.

But HDT Singapore Taxi, the sole cab operator here offering drivers fixed salaries, said it is sticking to its guns on its business model.

The bulk of the more than 26,000 taxis in Singapore are owned and rented out by five cab companies to drivers, who pay a daily rental fee of up to $130 for a saloon model.

There are also 100 individually owned yellow-top cabs.

HDT (Hold Dreams Together), which runs a fleet of 80 electric-powered taxis, instead pays its drivers a starting monthly wage of $1,900, inclusive of Central Provident Fund (CPF) contributions,which can grow to a gross pay of $3,200 if a revenue target of $7,250 is reached.

But the system has been abused.

HDT Singapore Taxi's managing director James Ng told The Sunday Times last week that there were five drivers who absconded with fare takings. Each owes the company an average of around $2,000.

Unlike the rental-hirer model, in which drivers keep all the fares they make, HDT's cabbies have to submit their revenue back to the company. It has engaged lawyers to help recover the money.

Mr Ng said he also sacked another cabby who collected a few hundred dollars in fares but overrode the taxi meter by entering a one-cent amount for those trips. This prevented the company's systems from capturing the fare revenue.

There were three more drivers who were asked to leave due to their low productivity.

"They collected less than $100 in fares every day. I had a case, where after paying him a salary, I was left with almost nothing," Mr Ng added.

Despite the hiccups, he said HDT is sticking to its employment model.

Mr Ng said: "We believe we are a preferred company. (Cabbies) outside are complaining that revenue-taking is uncertain. As long as you are working with us, your basic salary is always there."

Under fierce competition from private-hire car services Grab and Uber in recent years, cabbies have said that incomes have been hit by at least 20 per cent to 30 per cent.

"Under an employment scheme, there are certain risks I have to bear... Even in the F&B and retail business, for example, you are still faced with cash-handling problems," he said.

Mr Ng said that a few months ago, the firm hired dedicated staff to track the drivers' performance and revenues more closely. Candidates will be interviewed more thoroughly, and drivers who do not perform will also be counselled, he said.

About six out of 10 drivers meet at least the $7,250 target, said Mr Ng. Beyond a target of $7,500, the driver and company enter into a progressive profit-sharing system, starting at a 45:55 ratio, in which the company bears the CPF contributions.

The remaining drivers, such as Mr Philip Lee, 60, fall under a lower bonus tier. For hitting a $6,250 target, he gets a gross pay of $2,100. He spends about 10 to 12 hours on the road each day.

"The market is tough (now), but it is achievable. I bring back about the same (pay) when I was a hirer, but I'm more relaxed and I have medical coverage and annual leave,"he said.

Another HDT driver, Mr Henry Tay, 47, said: "The company provides the electricity for free. I have less stress, as I don't worry about petrol or diesel costs."

The only downside, he said, is the time used to charge the car. The battery of the Chinese-made taxi, a BYD (Build Your Dreams) e6, takes about two hours to charge up fully, to travel a distance of 400km.

National Taxi Association executive adviser Ang Hin Kee said of the employment model for cabbies: "This option provides taxi drivers with an alternative besides the traditional hirer model where drivers carry the full risk.

"There are some kinks here and there but an appropriately calibrated basic wage plus commission will help meet the business' as well as most drivers' needs."

As of April, the current taxi population stands at 26,476, a 6.3 per cent drop from 28,280 a year ago.

Mr Ang said the authorities could offer operators incentives to replace the more than 1,800 cabs to be used for an employment-type scheme for drivers.

HDT, meanwhile, is looking to recruit more cabbies as it will add another 20 cabs to its fleet by the end of this month.

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A version of this article appeared in the print edition of The Sunday Times on June 25, 2017, with the headline Taxi firm HDT continues offering fixed pay despite hiccups. Subscribe