Mobike refunds not linked to planned exit

A row of Mobike two-wheelers outside Marymount MRT station. No concrete date has been set as to when Mobike will exit the Singapore market.
A row of Mobike two-wheelers outside Marymount MRT station. No concrete date has been set as to when Mobike will exit the Singapore market.ST PHOTO: JASMINE CHOONG

Refunds made globally as part of migration process to single payment platform, firm says

A recent in-app announcement that bike-sharing firm Mobike will refund some user deposits and wallet balances is "entirely separate" from the company's plans to exit Singapore.

Instead, the refunds were made worldwide as part of Mobike's migration process to a single payment platform, Mobike International head of public relations Steve Milton told The Straits Times on Tuesday.

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A version of this article appeared in the print edition of The Straits Times on May 30, 2019, with the headline 'Mobike refunds not linked to planned exit'. Print Edition | Subscribe