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Comfort's surge pricing may come at a cost

The firm's move will make it more competitive, but means a less transparent fare structure and blurs the lines between taxis and private-hire cars.


Singapore's largest taxi operator, ComfortDelGro, has joined the private-hire fray with its implementation of dynamic fares yesterday, and is opening its app to Grab and Gojek drivers soon.

Dynamic pricing, also called surge pricing, is pegged to demand and can be a multiple of normal rates during peak periods.

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A version of this article appeared in the print edition of The Straits Times on May 16, 2019, with the headline 'Comfort's surge pricing may come at a cost'. Print Edition | Subscribe