Bike firm ofo allegedly charged dozens of users without authorisation, cases still unresolved

At least dozens of former ofo users are awaiting refunds for what they say are unauthorised charges from the Chinese bike firm, which took place between last November and February this year.
At least dozens of former ofo users are awaiting refunds for what they say are unauthorised charges from the Chinese bike firm, which took place between last November and February this year.ST PHOTO: KEVIN LIM

SINGAPORE - Undergraduate Hong Seung Hye, 22, stopped using ofo's bicycles last December and cancelled her monthly pass.

But she got a rude shock after checking her bank statement in January - the bicycle-sharing operator had made three deductions of $8.99, amounting to nearly $27, from her account on Jan 11.

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