Coronavirus Singapore

STB survey finds growing confidence in overseas travel

Exhibition booths at the TravelRevive trade show, which ended yesterday at Sands Expo and Convention Centre. A survey of 14 key markets, commissioned by the Singapore Tourism Board, found respondents had a strong perception of Singapore as a safe des
Exhibition booths at the TravelRevive trade show, which ended yesterday at Sands Expo and Convention Centre. A survey of 14 key markets, commissioned by the Singapore Tourism Board, found respondents had a strong perception of Singapore as a safe destination to visit amid the Covid-19 pandemic.ST PHOTO: GIN TAY
TravelRevive attendees were given Mice Pods - or tokens for contact tracing - which had to be scanned before they entered the event venue.
TravelRevive attendees were given Mice Pods - or tokens for contact tracing - which had to be scanned before they entered the event venue.ST PHOTO: GIN TAY

Confidence in overseas travel is growing among Singapore's traditional top sources of visitors, with three in four leisure travellers and nine in 10 business travellers indicating that they are likely to go abroad in the year ahead, a recent survey has found.

The online survey of 14 key markets, commissioned by the Singapore Tourism Board (STB), also found that respondents had a strong perception of Singapore as a safe destination to visit amid the Covid-19 pandemic.

This bodes well for the tourism sector's recovery even though travel restrictions and quarantine rules mean it will likely be some time before demand picks up, Mr Chang Chee Pey, assistant chief executive of STB's international group, told the media yesterday.

Recent breakthroughs on the vaccine front provide some light at the end of the tunnel, although it could still take months or years for vaccines to be distributed globally, he noted.

As part of STB's preparations for the safe and gradual return of international travel, it is launching a platform to help shape the future of tourism.

Called SingapoReimagine, it will kick off with a series of forums here and around the world to share knowledge and exchange ideas on reshaping global travel.

There will also be engagements with stakeholders at home to spur the renewal of Singapore's tourism offerings.

"Covid-19 has devastated our industry, but it has also given us a once-in-a-lifetime opportunity to reset, and re-imagine what travel and tourism should be for the next generation," Mr Chang said during a launch event at Sands Expo and Convention Centre.

STB's assistant chief executive (marketing group) Lynette Pang said that travellers of the future are likely to travel less frequently, seek greater value and prioritise safety, hygiene and sustainability.

To that end, Singapore's tourism sector is reshaping itself with a focus on robust hygiene and safety standards, technology-driven experiences and integrating nature and urban landscapes, she said. Examples include contactless touchpoints, hybrid physical and online events and the upcoming Mandai eco-tourism hub and Jurong Lake District tourism development.

Mr Chang said Marina Bay Sands' newly launched hybrid studio, which hosted about 200 viewers for yesterday's in-person and online event, is also used to beam broadcast-quality visuals and holograms worldwide. He added: "This is just one example of what we think the future will look like."

The second part of a guide on how meeting, incentive, convention and exhibition (Mice) events can be held safely amid the coronavirus pandemic was also announced yesterday. It expands on business model development and other capabilities required to help firms in the Mice industry pivot to the hybrid event model.

Dr Edward Koh, who is STB's executive director of conventions, meetings and incentive travel, said that he is optimistic about the direction that the travel and tourism industry is taking.

"Cancellations for Mice events have tapered off, and we have many events from 2021 onwards that are now waiting to see the protocols that we have in place," he said.

A version of this article appeared in the print edition of The Straits Times on November 27, 2020, with the headline 'STB survey finds growing confidence in overseas travel'. Subscribe