Some electricity retailers to stop collecting NRIC numbers, strengthen checks

A Geneco roadshow at Sengkang MRT station on Aug 16, 2019. Geneco said it will update its sign-up process to require only partial NRIC numbers and a copy of the electricity bill for verification from Sept 1, 2019.
A Geneco roadshow at Sengkang MRT station on Aug 16, 2019. Geneco said it will update its sign-up process to require only partial NRIC numbers and a copy of the electricity bill for verification from Sept 1, 2019.ST PHOTO: SHINTARO TAY

SINGAPORE - Some electricity retailers are tightening the way they verify customer information amid fresh concerns over their handling of data and stricter rules governing personal data collection kicking in next month.

The issue has been brought to the fore with Singapore's consumer watchdog flagging the collection of NRIC information by electricity retailers, and the potential for the misuse of the data to sign consumers up for electricity plans without their consent.

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