Social service agency to offer free mediation in maid disputes

The dispute resolution services seek to encourage employers and helpers to clear up misunderstandings and continue their working relationship, instead of terminating a contract as soon as a dispute arises.
The dispute resolution services seek to encourage employers and helpers to clear up misunderstandings and continue their working relationship, instead of terminating a contract as soon as a dispute arises.PHOTO: ST FILE

From next month, foreign domestic workers who have disputes with their employers or employment agencies can go to the Foreign Domestic Worker Association for Social Support and Training (Fast) for free mediation services and arrive at legally binding settlement agreements.

Agencies, employers and workers can contact Fast to book an appointment for mediation.

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A version of this article appeared in the print edition of The Straits Times on October 28, 2019, with the headline 'Social service agency to offer free mediation in maid disputes'. Print Edition | Subscribe