Smaller grocery chains find ways to stay in the game

Competitive prices, catering to niche segment are helping them go up against bigger players

Mr Francis Liew, chief executive of Jin Tai Group, at the supermarket chain's outlet in Tanjong Pagar Plaza. Mr Raymond Tan, who started the MCP Fairmart chain, at his store in Jurong East. He has three outlets in the heartland, but has no plans to e
Mr Raymond Tan, who started the MCP Fairmart chain, at his store in Jurong East. He has three outlets in the heartland, but has no plans to expand the business as it is hard to find workers.

ST PHOTO: ALPHONSUS CHERN
Mr Francis Liew, chief executive of Jin Tai Group, at the supermarket chain's outlet in Tanjong Pagar Plaza. Mr Raymond Tan, who started the MCP Fairmart chain, at his store in Jurong East. He has three outlets in the heartland, but has no plans to e
Mr Francis Liew, chief executive of Jin Tai Group, at the supermarket chain's outlet in Tanjong Pagar Plaza. ST PHOTO: JONATHAN CHOO
New: Gift this subscriber-only story to your friends and family

A small supermarket chain saw the potential of catering to residents in their neighbourhoods and rode the heartland wave to expand to eight outlets in the 2000s.

By the 2010s, competition between major supermarket players had intensified in a business worth billions of dollars a year.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's WhatsApp Channel and get the latest news and must-reads.

A version of this article appeared in the print edition of The Sunday Times on May 20, 2018, with the headline Smaller grocery chains find ways to stay in the game. Subscribe