Singtel acts against several 3rd-party content providers

Singtel is assisting customers who may have "inadvertently subscribed to third-party content from certain content providers".
Singtel is assisting customers who may have "inadvertently subscribed to third-party content from certain content providers". PHOTO: REUTERS

Some customers complain of getting texts, charges for services they did not sign up for

Singtel has asked several third-party mobile content providers to temporarily halt their activities, after it received complaints from dozens of customers about SMS messages and alleged false charges from subscription mobile game services.

Some customers told The Straits Times that they received subscription confirmations for mobile services they did not sign up for.

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A version of this article appeared in the print edition of The Straits Times on February 26, 2018, with the headline 'Singtel acts against several 3rd-party content providers'. Print Edition | Subscribe