Renovation firm facing 10 complaints no longer contactable, says Case; $101,000 reportedly paid upfront

SINGAPORE - A renovation company which received 10 complaints in the past two months appears to have ceased operations due to financial difficulties, said an advisory issued on Thursday (May 24) from the Consumers Association of Singapore (Case).

Between March 17 and May 23, 10 complaints were made against Reka Bina, reporting that renovation works had not been fully completed and had been delayed for several months.

Approximately $101,000 was reportedly paid in deposits or upfront payment for the renovation works, said Case.

It added that the company, which was located at 349 Bedok Road, is now uncontactable.

A check by The Straits Times found that its Facebook page also appears to have been taken down.

In its statement, Case urged consumers to negotiate for progressive payment for renovation works, rather than paying the full amount upfront.

This is not the first time a renovation company has gone off the radar after failing to complete contractual obligations.

In September last year, renovation company Valiancy Enterprise became uncontactable after receiving a number of complaints over several thousand dollars' worth of uncompleted work.