NTUC FairPrice files report over fake Facebook page offering gift vouchers of up to $1,000

Several posts from the fake page had claimed that FairPrice was offering customers free gifts and vouchers, as part of the Chinese New Year celebrations or its 45th anniversary.
Several posts from the fake page had claimed that FairPrice was offering customers free gifts and vouchers, as part of the Chinese New Year celebrations or its 45th anniversary.PHOTOS: SCREENGRABS FROM FACEBOOK

SINGAPORE - Supermarket chain NTUC FairPrice has filed a report with Singapore's cyber security agency SingCert over a Facebook page claiming to offer customers gift vouchers of up to $1,000.

A FairPrice spokesman said on Saturday night (March 17) that it has also asked Facebook to take down the fake page, which calls itself NTUC FairPrice - Singapore.

Several posts from the page had claimed that FairPrice was offering customers free gifts and vouchers, as part of the Chinese New Year celebrations or its 45th anniversary. Facebook users were told to click on a link to get more information.

The posts appear to have been taken down when The Straits Times visited the page on Sunday morning, although the page remains accessible.

In response to queries, FairPrice said that it is aware of "incidences of Facebook pages impersonating our official NTUC FairPrice Facebook page".

"These pages claim to reward customers with FairPrice Gift Vouchers as part of various promotions," a spokesman said.

A check by The Straits Times found that other similar scam pages on Facebook include NTUC-FairPrice Vouchers, NTUC FairPrice - Vouchers and NTUC FairPrice - Gifts.

FairPrice advised customers to only trust information shared on its official Facebook page www.facebook.com/thatsmyfairprice or website www.fairprice.com.sg

In fact, the supermarket chain includes a list of the latest scams involving them in a note on its Facebook page titled Scam Alert.

In its latest advisory on Feb 27, FairPrice alerted customers to an e-mail scam offering the chance to win a $1,000 gift card.

FairPrice said that shoppers who are doubtful of any promotions or news they receive about the chain can contact its customer service hotlune on 6552 2722 during office hours, e-mail general.feedback@fairprice.com.sg or send a private message via its official Facebook page.