If its polyclinics had not changed the way they look after diabetes patients, Prof Choo said, there would have been 7,000 more diabetes patients suffering at least one complication in 2017 - or 38,849 of its patients would have had kidney failure, heart attack, stroke or amputation that year, instead of the 31,538 that actually suffered them.
The group, which serves a population of two million, currently cares for over 252,000 patients with at least one chronic ailment. Among them, about 109,000 have diabetes - up from about 70,000 in 2010.
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