More seek mental health help from Belle the bot

Some 514 users engaged with Belle the helpbot in April and May, compared with 132 in February and March. Belle connects users to mental health resources and helplines.
Some 514 users engaged with Belle the helpbot in April and May, compared with 132 in February and March. Belle connects users to mental health resources and helplines. PHOTO: NATIONAL COUNCIL OF SOCIAL SERVICE

Meet Belle, the Beyond The Label helpbot that connects the public to mental health resources and helplines.

It saw almost four times the number of users during the circuit breaker period, said a spokesman for the National Council of Social Service (NCSS), which is behind the Beyond The Label campaign that seeks to reduce the stigma attached to those with mental illness and encourage people with mental issues to seek help.

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A version of this article appeared in the print edition of The Straits Times on July 10, 2020, with the headline 'More seek mental health help from Belle the bot'. Subscribe