Major upgrade for the security industry

From wages to work conditions to a stiffer penalty regime for errant officers, the security industry is bracing itself for a major transformation. To work, buyers of security services need to support these changes.

The security industry in Singapore is undergoing fundamental changes.

These include the Security Agencies Grading Exercise to improve standards of security agencies; the Industry Digital Plan to encourage the use of technology to achieve more effective security outcomes; and the promotion of Outcome-Based Contracts to move buyers towards seeking solutions instead of merely stipulating headcounts.


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A version of this article appeared in the print edition of The Straits Times on February 20, 2019, with the headline 'Major upgrade for the security industry'. Print Edition | Subscribe