Taxi firm Smart will not get its operator license renewed when it expires on Sept 30 this year, said the Land Transport Authority (LTA) on Thursday. This reduces the number of taxi companies in Singapore to six.
The LTA noted that Smart had multiple failures in its service standards over the past two years, such as consistently failing to meet the call booking cater rate. It also failed other standards such as accident rate and first inspection passing rate.
In addition, the company failed to meet other regulations for its license to be renewed, including minimum fleet size. Its fleet shrunk from 701 in January last year to 268 last month, way below the minimum of 800.
Smart's 268 taxis account for about 1 per cent of the total taxi population in Singapore. LTA chief executive Chew Hock Yong said its closure should not affect commuters much. The LTA will facilitate the sale of Smart's eligible taxi licenses to other operators, and to assist its drivers in finding another company.