Late nights and missed birthdays: Officers recall 'tsunami' of applications
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He had planned to celebrate his daughter's second birthday with his wife and in-laws in a restaurant in Bugis in mid-June, but Immigration and Checkpoints Authority (ICA) officer Muhammad Asri Othman reached the venue only at about 9pm, when it was taking last orders.
Sergeant (3) Asri had volunteered to stay behind even after his shift ended at 5pm at the ICA Building in Kallang Road, to assist Singaporeans who urgently needed to renew their passports and those who were queueing outside the building even after it had closed.
