Patient's son shouts at healthcare worker: 'I hope your parents die'

When a patient's son cursed her parents, Ms Ng, a patient relations officer at the National University Hospital (NUH), was shocked.

Recounting the incident that happened a few months ago, the front-line worker, who wanted to be known only as Ms Ng, told The Sunday Times that she was in a call with the patient's son and two other colleagues to resolve a compensation issue.