Anti-vax group founder apologises for asking others to flood public hotlines

The founder of an anti-vaccine group that discourages people from getting Covid-19 jabs has apologised for having asked followers to flood public hotlines with calls.

In a Facebook post on Monday, Ms Iris Koh, founder of Telegram group Healing the Divide, said that asking people to flood the call centres "for no genuine reason is definitely wrong".

"I would like to seek everyone's understanding and please forgive me if I did not handle this matter properly," she added.

She said she had made the comment on Oct 11, days before the introduction of vaccination-differentiated safe management measures that would bar unvaccinated people from dining at hawker centres and coffee shops.

The Ministry of Health (MOH) had said on Oct 9 that the use of these measures was aimed at protecting unvaccinated individuals in the community and reducing the strain on the healthcare system.

On Monday, Ms Koh confirmed that she was assisting the police in investigations.

The police had said last week that they were investigating two people for allegedly instigating others to call and overwhelm public hotlines, including those that help the public with Covid-19 issues.

The Straits Times understands that the two are Ms Koh, 45, and Mr Raymond Ng, 48.

The police said messages sent by the couple had urged the public to call the MOH hotline, the Ministry of Social and Family Development's hotline and the National Care Hotline, and to demand that their feedback be forwarded to the respective call centre managers.

The police said: "The members (of the group) were also encouraged to call the hotlines again the following day to seek feedback on the calls they had made."

If found guilty of obstructing public servants in the discharge of their duties, the couple can face a jail term of up to three months, a fine of up to $2,500, or both.

Abetting the commission of such an offence by the public in general, or by any number of people exceeding 10, is punishable with a jail term of up to five years, a fine, or both.

The police said they will not hesitate to take action against those who disrupt and overwhelm essential call centre operations or encourage others to do so.

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A version of this article appeared in the print edition of The Straits Times on December 01, 2021, with the headline Anti-vax group founder apologises for asking others to flood public hotlines. Subscribe