Look Back 2019: E-commerce boom exacerbates SingPost's delivery woes

SingPost earlier this month ended doorstep deliveries for packages, including those sent by registered mail.
SingPost earlier this month ended doorstep deliveries for packages, including those sent by registered mail.PHOTO: ST FILE

Once again, the year-end cyber sale events smashed records, as buying habits continue to shift from in-store to online.

But the e-commerce boom has also created a logistics nightmare for Singapore's postal service, which buckled under the pressure of the holiday peak season last year.

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A version of this article appeared in the print edition of The Straits Times on December 23, 2019, with the headline 'E-commerce boom exacerbates SingPost's delivery woes'. Subscribe