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Customer preference for e-payment spurs heartland enterprises to digitalise
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Ms Peggy Hoo (in black) helping one of her regular customers, Ms Yap Soon Lan, with the e-payment.
ST PHOTO: KELVIN CHNG
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SINGAPORE - At the store she runs in Woodlands Drive 73, Ms Peggy Hoo would often point to a QR code on the payment counter to remind customers she prefers non-cash transactions.
The owner of Xin Ye 360, which sells vegan products and baked goods, implemented e-payment methods PayNow and PayLah! in June 2020.
