Property agents flouting rules: Competition, culture among key reasons for agents' misbehaviour

With around 29,000 registered agents, the real estate industry can be competitive, with agents facing pressure to hit their targets.
With around 29,000 registered agents, the real estate industry can be competitive, with agents facing pressure to hit their targets.ST PHOTO: GIN TAY

Industry regulator has measures in place to help consumers; complaints have decreased

Three months ago, business owner Jeremy Tan, 31, had a property agent tell him to make a better offer for the three-bedroom condominium unit he was looking to purchase, as his initial offer would yield only a small commission and was "not worth the inconvenience".

"We've met some really good and sincere agents but there are some black sheep who have left a bad taste," said Mr Tan, who eventually decided not to buy the unit.

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A version of this article appeared in the print edition of The Straits Times on October 29, 2019, with the headline 'Competition, culture among key reasons for misbehaviour'. Print Edition | Subscribe