Coffee shop zi char chain removes service charge after consumer backlash

The prices listed on the menu at the FuLee Seafood outlet at 120 Bishan Street 12 included just GST on Wednesday. ST PHOTO: CHONG JUN LIANG
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SINGAPORE - A coffee shop zi char chain, which imposed a 0.1 per cent service charge on its dine-in customers, has reversed this decision around mid-August, some two weeks after it kicked in.

FuLee Seafood owner Wu Yujiao told The Straits Times that the reversal was made because of its customers' reactions. She did not respond to further requests for comments.

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