Beware phishing emails from users posing as delivery firms like DHL: SingCert

There has been an upward trend in phishing emails from users posing as delivery companies of late. PHOTO: REUTERS

SINGAPORE - More people have reported phishing e-mails sent from users posing as delivery companies such as DHL, Cyber Security Agency's SingCERT (Singapore Computer Emergency Response Team) said on Friday (June 23).

Phishing is a way of obtaining sensitive information such as passwords, bank account details and credit card details from users.

Phishing e-mails are often designed to look like one sent by a legitimate website, but closer scrutiny can help spot the fakes.

SingCert gave an example of a recent phishing e-mail from "DHL", where a customer was asked to provide a receipt and address as details for a delivery were "incorrect".

The e-mail was signed off as "Customer Service, DHL Group" and repeatedly referenced the company.

Clicking on the e-mail attachment would download a malicious code to the recipient's device, infecting it with malware.

SingCert gave the following recommendations to avoid falling prey to phishing:

- Do not click on links or open attachments from unsolicited or suspicious e-mails

- Inform your ISP if you receive such suspicious e-mails

- Do not provide personal information online unless you have verified the authenticity of such requests

- Change passwords if you have unknowingly entered them into the phishing page

- Inform your bank if you have provided your banking details or credit card credentials

- If you have accidentally clicked on a link, run a virus scan immediately

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