Beware phishing emails from users posing as delivery firms like DHL: SingCert

There has been an upward trend in phishing emails from users posing as delivery companies of late.
There has been an upward trend in phishing emails from users posing as delivery companies of late.PHOTO: REUTERS

SINGAPORE - More people have reported phishing e-mails sent from users posing as delivery companies such as DHL, Cyber Security Agency's SingCERT (Singapore Computer Emergency Response Team) said on Friday (June 23).

Phishing is a way of obtaining sensitive information such as passwords, bank account details and credit card details from users.

Phishing e-mails are often designed to look like one sent by a legitimate website, but closer scrutiny can help spot the fakes.

SingCert gave an example of a recent phishing e-mail from "DHL", where a customer was asked to provide a receipt and address as details for a delivery were "incorrect".

The e-mail was signed off as "Customer Service, DHL Group" and repeatedly referenced the company.

Clicking on the e-mail attachment would download a malicious code to the recipient's device, infecting it with malware.

SingCert gave the following recommendations to avoid falling prey to phishing:

- Do not click on links or open attachments from unsolicited or suspicious e-mails

- Inform your ISP if you receive such suspicious e-mails

- Do not provide personal information online unless you have verified the authenticity of such requests

- Change passwords if you have unknowingly entered them into the phishing page

- Inform your bank if you have provided your banking details or credit card credentials

- If you have accidentally clicked on a link, run a virus scan immediately