Why it's hard to chat with robots

Forget C3PO, Silicon Valley struggles to give AI the gift of gab for fear of offending people

Tay said terrible things. She was racist, xenophobic and downright filthy. At one point, she said the Holocaust did not happen. But she was old technology.

Let loose on the Internet nearly two years ago, Tay was an experimental system built by Microsoft.

TO READ THE FULL ARTICLE

Thank you for reading The Straits Times

You have reached one of our Premium stories. To continue reading, get access now or log in if you are a subscriber.

What is Premium?

A version of this article appeared in the print edition of The Sunday Times on February 25, 2018, with the headline 'Why it's hard to chat with robots'. Print Edition | Subscribe