Why digital poverty deserves greater attention

Inadequate access to digital devices and connectivity persists among lower-income households. Digital divides, unaddressed, contribute to a deepening social divide over time.

Recently, two seemingly unrelated incidents pointed to one very compelling picture of the importance of digital access.

The hours-long outage of Facebook, Instagram and WhatsApp disrupted lives and livelihoods around the world, as people and companies were abruptly cut off from these communication channels they relied heavily upon.

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A version of this article appeared in the print edition of The Straits Times on October 15, 2021, with the headline 'Why digital poverty deserves greater attention'. Subscribe