Why AI isn't taking over business decision-making

While artificial intelligence (AI) systems can now learn a game and beat champions within hours, they are hard to apply to business applications.

MIT Sloan Management Review and Boston Consulting Group surveyed 3,000 business executives and found that while 85 per cent of them thought that AI would provide their companies with a competitive advantage, only one in 20 had "extensively" incorporated it into their offerings or processes.

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A version of this article appeared in the print edition of The Straits Times on March 19, 2018, with the headline 'Why AI isn't taking over business decision-making'. Subscribe