When robots take on the role of lawyers in mediating disputes

Robots and artificial intelligence (AI) seem worlds away from the sensitive and nuanced area of international mediation. Here, battles are largely settled behind closed doors and skilled mediators pick their way through sticky negotiations.

Algorithms and big data, however, are fast entering the often mystery-shrouded world of alternative dispute resolution. This is much the result of the rapidly increasing demand for the kind of data analytics being harnessed in American litigation to predict trial outcomes.

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A version of this article appeared in the print edition of The Straits Times on August 15, 2019, with the headline 'When robots take on the role of lawyers in mediating disputes'. Subscribe