The past month is now a blur. The flurry of news. Waking up each morning to a new twist. Trying to make sense of a strange new disease.

I encountered numerous crisis simulations and case studies in previous jobs and in business school, but when a real evolving "unknown" hits, it's still never the same. One pushes away an instinctive fear of the unknown by grabbing at processes, tools, data and anything that forces rational thinking to develop plans.