Commentary

Sumiko at 62: What to do when your ageing parents expect you to be their tech support 

Experts explain why technology feels harder as we age, and why teaching – not taking over – is the best way to help older parents stay digitally confident.

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Many seniors struggle not because they are incapable of learning, but because they no longer have to.

Many seniors struggle not because they are incapable of learning, but because they no longer have to.

ST ILLUSTRATION: MANNY FRANCISCO

One of the most challenging aspects of caring for my 90-year-old mother is being her tech support.

The irony is that I’m hardly a tech expert myself. Navigating the advanced formatting in a Word document still defeats me. Setting up a new printer is sure to ruin my day. 

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