Each year, I look at the Mercer Index of Employee Engagement in the Asia-Pacific. Fourteen countries are included in the index. Singapore has consistently been ranked 13 out of 14. Japan occupies the last place.

What is employee engagement? An engaged employee is one who is loyal to his company. He believes in the objectives and values of the firm. He is an enthusiastic worker. He is willing to go beyond the call of duty. He feels respected and valued. He feels that he is being fairly compensated. He feels empowered. He is willing to recommend his company to his friends.