Here is the first lesson for managing people across cultures: Don't be a seagull.
Seagulls are those big awkward birds that fly in from out of nowhere, they squawk a lot, and then fly away leaving behind a giant mess. Anyone who has worked for an international organisation has likely encountered a seagull manager.
We have been experiencing some problems with subscriber log-ins and apologise for the inconvenience caused. Until we resolve the issues, subscribers need not log in to access ST Digital articles. But a log-in is still required for our PDFs.