Ranking employees by performance doesn't always work

The 'forced distribution' model used by many companies is an outdated idea that should be scrapped

When Mr Bill Michael, the former chair of KPMG, told staff to "stop moaning" in a virtual meeting in February, one of the issues they were complaining about was the "forced distribution" model used to assess their performance.

This way of appraising people is a zombie idea. No matter how many times it proves disastrous for a company's culture or morale, it refuses to die.

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A version of this article appeared in the print edition of The Straits Times on April 08, 2021, with the headline 'Ranking employees by performance doesn't always work'. Subscribe