Ranking employees by performance doesn't always work

The ‘forced distribution’ model used by many companies is an outdated idea that should be scrapped

Employees who express positive emotions after feedback tend to perform better in the future.PHOTO: ST FILE

(FINANCIAL TIMES) - When Mr Bill Michael, the former chair of KPMG, told staff to "stop moaning" in a virtual meeting in February, one of the issues they were complaining about was the "forced distribution" model used to assess their performance.

This way of appraising people is a zombie idea. No matter how many times it proves disastrous for a company's culture or morale, it refuses to die.

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