'People analytics' - how to track workers from afar

The same technologies that make remote working possible also allow firms to legally monitor their employees. Singapore’s recently introduced data literacy framework can help
to raise awareness, but more needs to be done.

Remote working has proven to be generally popular among employees. ST PHOTO: GIN TAY
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This year, the world of work changed beyond recognition. In Europe and the United States, more than 40 per cent of the labour force worked from home during the first wave of the Covid-19 pandemic.

In Singapore, droves of office workers deserted their high-rise towers in late March and early April and installed themselves at makeshift desks in their homes.

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