My therapist, the robot

Can an algorithm help with existential angst?

Woebot does not pretend to be a human; instead, it leans into its robotness. PHOTO: WOEBOT/FACEBOOK
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I am an anthropologist who studies mental health, and I had been doing fieldwork for my PhD in China when news of the coronavirus started spreading. I left during Chinese New Year, and I never made it back. With my research stalled and my life on hold, I moved back in with my parents. Then, in quick succession, I lost a close family member to Covid-19 and went through a painful breakup. I went months without seeing any of my friends. My mental health tanked, as it did for so many.

I was initially sceptical of Woebot. The idea seemed almost too simple: an app on my phone that I could open when I needed it, type my hopes, fears and feelings into and, in turn, receive AI-generated responses that would help me manage my emotions.

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