‘Know Your Agent’ will be the new rule of the AI age
As autonomous software does more, we need to focus on how to control its behaviour and establish accountability.
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Meta’s recently launched Muse, a personal AI agent that can order groceries and book travel, is proving highly popular. AI agents, says the writer, have no inherent motivation or intent, can be programmed to do good and bad, and can act in inexplicable ways.
PHOTO: REUTERS
John Thornhill
Move aside KYC, there’s a new acronym in town: KYA.
For decades, regulators have forced banks to follow Know Your Customer rules to try to prevent money laundering. But what happens when flesh-and-blood customers turn into inanimate machines? Every individual and business will have to Know Your Agent.