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‘Hello?’: Gen Z’s silence on the phone baffles older workers

Younger workers who don’t say hello when they answer a call need to know it’s a problem.

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A lot of young people find phone use unnerving, says the writer.

A lot of young people find phone use unnerving, says the writer.

PHOTO: UNSPLASH

Pilita Clark

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The other day, a recruiter in the US posted something online that quickly racked up an improbably large number of views. 

This was no rant about war, strife or US President Donald Trump. It was merely an observation made by a heavy phone user that a lot of workers in their 20s now answer calls without saying “hello”, “hi” or indeed anything at all.

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