On My Mind

Healthcare front-liners aren't 'paid to get cursed at' - speak up for them

One patient told a front-liner she was paid to get cursed at and that she should suck it up. Rally around victims, don't make excuses for abusers.

The number of healthcare workers in public institutions here who were abused or harassed has risen over the past four years. ST PHOTO: LIM YAOHUI
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I did not know whether to be awed or saddened by how skilfully healthcare workers dealt with a grouchy relative I was accompanying to the hospital.

Awed because they deftly handled the person instead of running away screaming like I wanted to; saddened because their skills could have been forged via the flames of being abused by patients. In one incident, a patient told a front-liner she was paid to get cursed at and that she should just suck it up.

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