Forum: Steps taken to improve SG Culture Pass based on user feedback
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We thank Jason Chiam Chiah Sern for his suggestion on making it easier for families and groups to use their SG Culture Pass credits together (Make it easier for Culture Pass credits to be used together by a family, Sept 8). We agree that arts and heritage experiences are also social experiences enjoyed with family and friends.
We recognise that there is more we can do to make group participation easier. As a first step, the Ministry of Culture, Community and Youth has worked with GovTech to introduce a new Group-Assist Portal from mid-October to make it easier for community partners, such as active ageing centres and social service organisations, to organise group outings and facilitate the redemption of SG Culture Pass credits for seniors. The portal will be piloted for outings in November and December.
We will also continue to improve the SG Culture Pass based on feedback from users and partners, including widening the range of eligible programmes and works, making it easier for Singaporeans to find activities that interest them, and exploring ways to improve the redemption experience.
Suenne Tan
Project Director, Culture Pass Office
Ministry of Culture, Community and Youth