Forum: New bus regulations need effective enforcement
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About a month has passed since the new regulations against inconsiderate behaviour on public buses took effect (Bus commuters playing music loudly, putting feet on seats face fines of up to $500 from Sept 23: LTA, Sept 21). But what good are rules if they are not effectively enforced?
Bus captains cannot issue notices of offences and must prioritise safe driving. Although they can instruct uncooperative passengers to alight or seek assistance from their bus operations control centres, enforcement depends on authorised personnel. This limitation risks emboldening commuters who believe they can flout the rules without consequences.
The Land Transport Authority (LTA) should make it easier for commuters to report misconduct and use aggregated reports to identify recurring problems and guide enforcement deployment. Prominent signs and regular audio announcements could also remind passengers of the rules.
According to the Ministry of Transport, LTA receives around 15 reports of nuisance or disruptive behaviour on buses each month.
These reports highlight the need for accessible reporting channels and effective follow-up, rather than leaving commuters to resort to public shaming on social media.
Rules alone cannot ensure considerate behaviour. Consistent enforcement, backed by public awareness and commuter cooperation, is essential to making these regulations work.
Andre Ching Wei Jie