Forum: DBS system for online reservation of notes not well designed

The software used by DBS Bank for the online reservation of new notes is badly designed.

Users are required to try selecting different dates and collection centres, but might then get an apology message saying the selection has been fully taken.

A well-designed system would instead check the database for available slots and centres, and present them for users to select.

Why have users go through the process if slots are already taken?

Choo Hock Lye

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