Forum: AI tool support works best when paired with training
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We thank the Forum writer for the letter “Give AI tool subscription to those studying on their own too” (Aug 27), and are encouraged that self-directed learners are taking the initiative to familiarise themselves with artificial intelligence tools.
We note that there are many others who are still at the early stages of their AI discovery and adoption. NTUC wants to support them in building the skills and confidence for an AI-enabled future.
Under the AI-Ready SG initiative, NTUC expanded the Union Training Assistance Programme to help members defray the subscription costs of eligible AI tools. This support will be piloted for two years, from May 1, 2026, to April 30, 2028, and currently covers a curated list of AI tools that enhance productivity and support work functions such as content creation, writing, software development and marketing.
We made training a key part of this initiative because access to an AI tool alone is not enough. Workers, especially those unfamiliar with such technologies, would need to know how to use AI tools confidently and effectively.
Structured learning gives them a foundation and helps them translate AI knowledge into practical applications at work and strengthens their long-term employability. Today, some of the eligible AI courses include those offered by the institutes of higher learning, such as the polytechnics and universities.
Participants in our AI-related training, including the AI-Ready SG: Skills Lab workshops, welcomed the training. They shared that it helped them better understand the technology and gave them greater confidence to apply AI tools in their daily work.
NTUC’s approach also complements the Government’s broader national AI push, which supports subscriptions to selected premium AI tools for Singaporeans who participate in eligible training programmes. We share the goal of building up our local workforce’s AI capabilities through upskilling and training.
We appreciate the writer’s suggestions and will take such feedback into account as part of our ongoing review of the pilot scheme. This will ensure our support stays relevant to members’ and workers’ needs as AI tools and their impact on work continue to evolve.
Brian Tan
Director, Planning, Policy and Innovation Department
Job Security Directorate
National Trades Union Congress