Flying high as Changi takes a turn for future

The next 10 years will be tougher for Changi and it needs to have airlines and travellers on its side

Travellers at Changi Airport's Terminal 1. The writer says that as Changi celebrates its sixth Skytrax win of the "best airport" title, it must do more to engage its key stakeholders if it wants to bring home the gold for many more years to come.
Travellers at Changi Airport's Terminal 1. The writer says that as Changi celebrates its sixth Skytrax win of the "best airport" title, it must do more to engage its key stakeholders if it wants to bring home the gold for many more years to come.PHOTO: LIM YAOHUI

Changi has become the first to win "best airport" title for six straight years in an annual ranking by London-based Skytrax.

The 2018 results were announced last Wednesday, following a poll of more than 13 million travellers of over 100 nationalities. Even sceptics of such rankings have to admit it is quite an achievement.

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A version of this article appeared in the print edition of The Sunday Times on March 25, 2018, with the headline 'Flying high as Changi takes a turn for future'. Subscribe