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'Neighbours from hell': Authorities can do more to help residents

With nearly 3,500 cases of neighbour disputes a year, it is time for the HDB to step up as lead agency to handle such spats.

The 17th floor of this block of Housing Board flats in Punggol looked normal and quiet. But I was there to chase a story about neighbour disputes and, within minutes, the tension was palpable.

I knocked on one resident's door. He showed me a video of his neighbour on his mobile phone. It showed a woman dragging a metal rod along the HDB flat corridor. "Be careful when you approach her for an interview," he warned.

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A version of this article appeared in the print edition of The Straits Times on July 11, 2019, with the headline 'Do more to help those who live with bad neighbours'. Print Edition | Subscribe