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Checkout time for the department store?

Closures were happening in Singapore before Covid-19, amid high rents and a younger demographic of shoppers. But more unique products and a better in-store experience may save the day.

It is no secret that the fortunes of department stores have been dwindling, amid changing consumer preferences and the rise of e-commerce.

As the Covid-19 pandemic forces retailers worldwide to shut their doors, the department store model of sprawling stores and large inventories that span every imaginable category has been put under additional strain.

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A version of this article appeared in the print edition of The Straits Times on June 04, 2020, with the headline 'Checkout time for the department store?'. Subscribe