ChatGPT will be a tricky puzzle piece in public service

Where accountability and legitimacy are paramount, use of the AI chatbot requires an array of safeguards and good sense.

Given that ChatGPT is a general-purpose tool, it is the user who determines how they will use the programme. PHOTO: REUTERS
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Singapore’s Civil Service is poised to embrace ChatGPT on an unprecedented scale.

Earlier this year, it was announced that an artificial intelligence (AI) app that taps the chatbot was being developed to assist in research and the crafting of speeches.

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