Hello, I'm Sophie, your robot butler

From hotels employing robot butlers to those tweaking their food and beverage offerings, The Sunday Times takes a look at how these establishments in Singapore are adapting to a rapidly transforming hospitality sector

At the Sofitel Singapore City Centre, guests taking the lift might hear an unusually polite voice behind them: "Pardon me, this is my floor. Please allow me to exit."

But this isn't a fellow guest. The voice belongs to Sophie, one of two robot butlers that deliver items such as towels, toiletries and bottled water to the hotel's 223 guest rooms.

Please or to continue reading the full article.

Get unlimited access to all stories at $0.99/month
  • Latest headlines and exclusive stories
  • In-depth analyses and award-winning multimedia content
  • Get access to all with our no-contract promotional package at only $0.99/month for the first 3 months*

*Terms and conditions apply.

A version of this article appeared in the print edition of The Sunday Times on September 30, 2018, with the headline 'Hello, I'm Sophie, your robot butler'. Subscribe