Only products rated 4 stars and more at new Amazon store

NEW YORK • Amazon opened a new retail store in New York last Thursday selling a range of products that get top ratings from customers of the online colossus.

The brick-and-mortar outlet in New York's trendy Soho neighbourhood will sell consumer electronics, kitchen and home products, toys, books and games, and "chose only the products that customers have rated 4 stars and above, or are top sellers, or are new and trending", Amazon said in a statement.

Amazon has previously opened physical stores that sell books, and has had pop-up outlets in some locations, but Amazon 4-Star is a new concept that offers a variety of goods in different categories.

"We created Amazon 4-Star to be a place where customers can discover products they will love," a company statement said.

"Amazon 4-Star's selection is a direct reflection of our customers - what they're buying and what they're loving."

Amazon, one of the world's most valuable companies, has been in recent years moving increasingly to physical stores.

It has opened more than a dozen Amazon Books stores that sell top-selling titles and some additional merchandise. And it has acquired the grocery chain Whole Foods, which has several hundred stores.

Amazon has also introduced a handful of concept Amazon Go grocery stores that operate without cashiers, with purchases automatically scanned and billed to customer accounts.

Ms Mariana Garavaglia, head of Amazon's store and retail operations, was on site for the opening but declined to comment on plans to expand this concept.

"Today we're just focused on this launch," she said.

The new store, she added, fills a need for customers.

"There are some areas where customers have told us they really appreciate the opportunity to have a physical place where they can really play with our products and interact with our products in the right environment," she said.

In the store, products have digital price tags and members of Amazon Prime can get discounts on certain items.


A version of this article appeared in the print edition of The Straits Times on October 01, 2018, with the headline 'Only products rated 4 stars and more at new Amazon store'. Subscribe