Mall offerings in the age of e-commerce

From amping up experiential offerings to cashing in on trends, some shopping centres here are pulling out all the stops to stay relevant in the face of tough competition

When her children were younger, general manager Sharon Andriesz, 46, used to shop for kids' products at Tangs frequently. But now that her children are well in their teens, she hardly goes there.

It was only in March this year that the long-time Tangs member found the reason to visit the department store regularly again.

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A version of this article appeared in the print edition of The Sunday Times on August 12, 2018, with the headline 'Mall offerings in the age of e-commerce'. Subscribe