When her children were younger, general manager Sharon Andriesz, 46, used to shop for kids' products at Tangs frequently. But now that her children are well in their teens, she hardly goes there.
It was only in March this year that the long-time Tangs member found the reason to visit the department store regularly again.
Already a subscriber? Log in
Get exclusive reports and insights with more than 500 subscriber-only articles every month
No contract
ST app access on 1 mobile device
All subscriber-only content on ST app and straitstimes.com
Easy access any time via ST app on 1 mobile device
E-paper with 2-week archive so you won't miss out on content that matters to you
Join ST's Telegram channel and get the latest breaking news delivered to you.
A version of this article appeared in the print edition of The Sunday Times on August 12, 2018, with the headline Mall offerings in the age of e-commerce. Subscribe